Royal Service at Paradisus Playa Del Carmen La Perla, Mexico

Last updated: March 2021. La Perla and La Esmerelda have merged into one resort. The entire resort is now family-friendly. You can opt to upgrade to “The Reserve” which comes with exclusive adults-only sections and dining. You can find more info here!

Two words that made ALL the difference to this trip: Royal Service. I would HIGHLY recommend upgrading to Royal Service like we did.

We came to Paradisus Playa Del Carmen La Perla for my 30th birthday with Dana, my parents (traveling with them is a whole other post!) and my friends who were celebrating their anniversary. Meg & Wade have been before and pretty much sold us on coming here. Dana and I know what we like when it comes to all-inclusives and we were impressed.

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Paradisus Playa Del Carmen La Perla Review Royal Service
A stunning landscape with modern buildings

What’s the big deal?

Royal Service gives you exclusive access to a private lounge (and check-in) with self-service bar, private restaurant (La Palapa), free room service ($5 charge per room service order in regular La Perla), a jacuzzi on the balcony, a butler (!!!), a private pool & cabanas, and an included water ritual at the Yhi Spa. The pool water is also heated in Royal Service which I am sure we all appreciate!

There are also attendants that will come around to serve you drinks and snacks or arrange your daybed for the day and clean your sunglasses – you really don’t have to move or lift a finger to get any service!

Our Butler connected with us via WhatsApp. We never really contacted him other than to arrange a dinner reservation at Hibachi with our friends and to request a bottle of champagne with a few glasses for my birthday, but you can request anything from them and they are happy to do it – from restaurant reservations, pillow requests, coordination of excursions and more.


The grounds are absolutely STUNNING with a modern, clean design. The layout of Royal Service was incredibly manageable since it was a small area – which made it easy to walk down from our room to our private restaurant for breakfast, walk a few steps, and flake out by the pool (or beach) all day!

Aside from Royal Service – we found the grounds to be walkable. There is a golf cart to take you from Royal Service to La Perla or La Esmerelda, but we’ve been to bigger resorts and enjoy walking and taking in the sights.

Royal Service Review Paradisus Playa Del Carmen
Royal Service lounge with self-service bar. Off to the side (not pictured) is a bar with snacks and refrigerated drinks.
Royal Service Luxury Paradisus La Perla
Royal Service pool – heaven!


We booked a Junior Luxury Suite and ended up on the 3rd floor with an amazing view of the main La Perla section. Sunrises and sunsets were stunning and I enjoyed having my coffee (from our Nespresso machine in our room) with a churro from our Royal Service lounge before breakfast on our balcony taking in the scenery.

The rooms are spacious and beautifully designed with a large bathroom with deep soaker tub, a shower with his & hers rainfall shower heads, THE most comfortable bed, lounge area and balcony with jacuzzi.

Paradisus La Perla Royal Service
View from our room of the main pool on La Perla side

Royal Service at Paradisus Playa Del Carmen La Perla
Surprise for my birthday! The fish tank isn’t real, but you could’ve fooled me!
Paradisus Playa Del Carmen La Perla Adult Only Review Royal Service
The most amazing deep soaker tub – large enough for two people!
Paradisus Playa Del Carmen La Perla Review Royal Service Adult Only
Meg & Wade’s swim up room – HEAVEN! So envious! Nothing better than walking out from your terrace into the heated pool!
Paradisus Playa Del Carmen Royal Service Review
Kudos to my parents for arranging this incredible chocolate shoe which I kept in the fridge and ate all week!
Paradisus La Perla Royal Service Review
More sweet surprises for my birthday!

Food & Drink


There is a buffet, but we liked dining at La Palapa (our exclusive Royal Service restaurant) restaurant for breakfast every day. The menu items were different from anywhere else we’ve been – quinoa with fruit and goat cheese, pancakes with caramelized bananas, toasted brie sandwich with figs, etc. There were a lot of healthier options to pick from too which was nice to counteract all the drinking we were doing!

Paradisus Playa Del Carmen La Perla Royal Service Review
Mimosas for breakfast is a requirement for me!


Most days we partook in snacks by the pool, from nachos to wraps to tacos! We ventured over by the Sunset Grill in the main La Perla section for burgers one day.

We also ate at La Palapa for lunch one day. The guacamole was AMAZING – it tasted like it had fried chicken or pork skin in it with chipotle – I could’ve eaten that all day long. The shrimp-stuffed avocado with nori was a real winner for me – that’s a combination we have never seen before!

Paradisus Playa Del Carmen La Perla Exclusive Review
Shrimp-stuffed avocado with nori flakes

Gabi Beach Club had an incredible flank steak dish with chicken mole and rice – obviously paired with a margarita!

Paradisus Playa Del Carmen La Perla Adult Only Review of Royal Service


The Market – by far our favourite meal! If you’ve ever been to Copa Cabanas or Brasa (Brazilian-type steakhouse), this is exactly what it was like. This was probably our favourite meal and I wish we did it more than once! The waiters come around with skewers of meat – from chicken, pork, steak and grilled pineapple – and you flip a disc if you want more or if you’re done! There’s also a salad bar to help yourself to.

Bana – Sushi – amazing rolls & the Hibachi is fun and really flavourful (can fit up to 8 people). This was also one of our top meals.

I will say, we have had better food at other resorts in Mexico, but we couldn’t complain about any of it. We had some delicious, unique meals we haven’t had anywhere else before.


There were a ton of bars, including a martini bar and tequila bar, but we mainly stuck to sparkling wine and margaritas!


With Royal Service, we were fortuate to have an included water ritual at the Yhi Spa. It was completely empty when we arrived (yay for us!). It’s a gorgeous spa with private sections for men & women. My mom and I took part in the wet & dry saunas, showers,

Outdoors, there are whirlpools and are daybeds you can lounge on, or relax (and fall asleep!) on their post-treatment loungers and treat yourself to snacks and flavoured water.

Paradisus Playa Del Carmen La Perla Royal Service Spa

Final Thoughts

The only thing we weren’t fond of was having to make dinner reservations – we’re the type of people where when we’re on vacation, we don’t like to keep schedules. We like being able to eat when we feel like it, not when we HAVE to. There is also no mini-bar in the room. There is beer in the fridge but we’re used to having wine and spirits available. But a small concession for what you get! Royal Service outweighs any minor things we were missing.

Paradisus Playa Del Carmen La Perla Royal Service Pool Review
Lounging in our pool

If you are looking for a true “Adults-Only” resort, this isn’t the place for you. A lot of the services and restaurants are shared with kids, which will deter a lot of people (us included). If you are paying for a marketed “Adult Only” resort, it’s only fair to expect there to be no children. That is, unless if you choose to only stay on La Perla side (including Royal Service dining and the few restaurants dedicated to the Adult-Only side), without seeing any of the evening entertainment.

Would we come back? Hard to say. We love the exclusivity of Royal Service but also love going to resorts that are fully Adult-Only. For the right price we would return for a relaxing stay.

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7 nights at Paradisus
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  1. June 24, 2020 / 3:46 pm

    Wow I’m so jealous of this stay – especially the chocolate shoe and the balloons on the bed! I hope I can visit and stay here and have a great experience like you one day

    • Sarah
      June 24, 2020 / 4:00 pm

      Everyone needs a little bit of luxury from time to time! I hope you do too! 🙂

  2. June 25, 2020 / 12:07 am

    Wow! What an incredible looking resort! I would LOVE that swim up pool and the rooms look amazing. I have never stayed at an all-inclusive so would love to try something like this one day 🙂

    • Sarah
      June 25, 2020 / 7:10 am

      I’m sure you’d love it – it’s the perfect way to relax and unwind!

  3. June 25, 2020 / 6:42 pm

    Oh wow, this post just made me feel so fancy!

    • Sarah
      June 26, 2020 / 8:15 am

      Haha right?! You’re treated like royalty here!

  4. Destiny
    June 26, 2020 / 11:36 pm

    Okay. Wow. Mexico hasn’t been super high on my list lately, but after getting notified of it discount flights there and stumbling on this beautiful resort I’m thinking maybe it’s a sign. Hmmm lol

    • Sarah
      June 27, 2020 / 7:38 am

      I would definitely recommend going! It’s our favourite place to go! For resorts, you definitely get your value for money vs some other countries like Jamaica, Dominican Republic, and Cuba! 🙂

  5. June 27, 2020 / 2:34 am

    This looks absolutely incredible. I love an all inclusive resort but have never stayed in one this fancy!

    • Sarah
      June 27, 2020 / 7:40 am

      I usually never have either! Haha! But not I’ve been spoiled and it’ll be hard to go back to the way we used to travel!

  6. Shay
    July 4, 2020 / 10:24 am

    Talk about the royal treatment! The food looks soooo good, and you’re absolutely GLOWING in that last pic! Looks like a really fun trip. Great post. 🙂

    • Sarah
      July 4, 2020 / 10:26 am

      Thank you Shay!!! It’s amazing what a week of sunshine, endless drinks and food can do to one’s mood! 😀

  7. Suvarna Arora
    July 5, 2020 / 12:21 am

    Your stay here looks awesome. I thought the fish tank was real haha. It’s been so long I haven’t had a stay anywhere because we can’t travel yet. This is like royal treatment.

    • Sarah
      July 5, 2020 / 9:20 am

      It truly was! Something we will ALL surely need when this is all over!

  8. July 15, 2020 / 3:23 pm

    The resort looks lovely. I have found that upgrading to the “Royal” class is usually worth the extra money at all-inclusive resorts but it does seem like it was well worth it at Paradisius, especially since you had your own butler!

    • Sarah
      July 15, 2020 / 7:45 pm

      Definitely a first for me – and now I’m spoiled! Well worth the money!

  9. July 15, 2020 / 7:50 pm

    I want to stay here just for the pools! They all look amazing- especially the infinity pool!

    • Sarah
      July 15, 2020 / 8:05 pm

      Yesss it was amazing!!!! So glad it was heated, too!

  10. July 16, 2020 / 2:58 pm

    Okay , NOW we need to get back to vacation! You have given us major FOMO with this stunning post! We have been to Paradisus Cancun and yes, their service is great. Next time though, we will for sure look into the Royal Service. I really want a chocolate shoe 🙂

    • Sarah
      July 16, 2020 / 4:09 pm

      Amazing!! I’d love to see some more Paradisus Resorts – there is one opening in Playa Mujeres which looks incredible too! Thank you!

  11. July 16, 2020 / 3:50 pm

    Looks like a fab place for couples to relax and unwind. The pool looks absolutely fantastic, I can lay there all day long! How I wish I could go to such places leaving the kids with the grandparents…ha ha! I would love to visit Mexico someday!

    • Sarah
      July 16, 2020 / 4:25 pm

      Yes! You deserve to treat yourself!!!

  12. July 16, 2020 / 5:52 pm

    I’ve always shunned all inclusive resorts, but we went down to Mexico for a friend’s 50th – her choice, so we went to an adults only all inclusive … I was so impressed. The service and food were 2nd to none. I couldn’t fault it. And my friend had a memorable 50th.

    • Sarah
      July 17, 2020 / 11:25 am

      If you get to the right spots they are INCREDIBLE! A great way to completely unwind and not worry about budgeting. Sounds like a great thing to do for a 50th!!!

  13. Pam
    July 16, 2020 / 8:37 pm

    Ahhh your pictures make me so envious! This looks like such a great resort for rest and relaxation!

    • Sarah
      July 17, 2020 / 11:24 am

      It’s the best!!!

  14. Niry
    July 17, 2020 / 4:43 am

    Ok stop!!!!! A jacuzzi on the balcony is a great deal. Ahhhha for me that is just enough. I just stay there, for hours and hours, maybe with a bottle of wine. Nothing else matters girl.

    • Sarah
      July 17, 2020 / 11:24 am

      Hahaha!!! It’s incredible! Completely agree – just need a warm breeze and sunshine!

  15. October 17, 2020 / 11:31 am

    What a great place! I love the birthday surprise they left you, and that chocolate shoe!! That’s awesome! I agree with you that last time I went to Mexico we had to make dinner reservations (instead of just walk-in) and we weren’t a fan of that either. But everything else is just so easy and perfect!

    • Sarah
      October 17, 2020 / 11:38 am

      It was definitely a memorable birthday trip!! 🙂 Yeah – I’m not a fan of having to make reservations at all, but aside from that it was pretty awesome!

  16. Carley
    November 6, 2020 / 7:42 pm

    I visited this place back in 2015 with family! So excellent – I loved it! Great share and great photos 🙂

    • Sarah
      November 7, 2020 / 7:08 am

      Thanks Carley! It was a great escape!

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